What does it mean to be a manager? A manager is the person who draws plans, determines objectives and standards, and takes decisions. He is responsible for the work of others.
A manager is many person. He is able to peep into future. He guides, persuades, motivates, communicates, leads. The manager does not create problems, rather solves them. He receives authority from his superiors, some amount of which he delegates to his subordinates. He commands authority over them. The manager creates an environment conducive to the efficient working of the workers. He creates team spirit among them. His all activities are directed toward the accomplishment of the organization's goals. He is many person because he is logician, historian, mathematician. He is master of contingencies and situations. The manager is also a physiologist because he able to study the minds of his subordinates and superiors. He act also as social scientist since he has to study environments prevailing within and outside the company.
He is logician because he establishes cause and effect relationship, that is, he justifies his decision under a given problem situation. He is historian because he best uses his past experience in the present situation. He act also as mathematician for he determines liquidity, profitability, financial soundness, and future prospects of the organization.
Qualities of A Manager
The manager is a leader by virtue of his personal traits, authority, and the expertise. He will fail to influence his subordinates if he does not have the following qualities/traits.
1. Knowledge of Business/ Expertise
The knowledge of his field makes a person manager who by which virtues supervises his subordinates. He should have knowledge about his job, department, company, market, industry, and competition in addition to international affairs. This quality enables him to make decisions.
2. Drive
Drive refers to dynamism, energy, ambition, desire to grow, and perseverance. A manager without this characteristics cannot be successful.
3. Integrity
It includes honesty, credibility, protection of firm's assets, fairness in all kinds of dealings towards employees, superiors, the government, and customers. The manager having integrity, easily wins the trust of others making his jobs easy.
4. Self-Confidence
In difficult situations the manager should not lose heart. Perseverence, emotional stability, self control infuse him with confidence leading him to cross all hurdles on the way. Self-confidence leads to emotional stability, an important and required quality of the manager.
5. Organization
It refers to manager's orderly state of mind and ability to think logically. Maturity and ability to analyze situation fall in this quality. He is able to get to the point quickly.
6. Intelligence
The manager should have the ability to learn and understand from experience. He should be able to acquire knowledge and respond to duty to new or uncommon situations. he uses faculty of reason in handling problematic situations and directing accordingly. As physiologist suggest, a person's intelligence is the measured success in using knowledge, faculty of reason, and experience in performing his duties making intelligence also shows keenness, cleverness, shrewdness, wisdom, alertness, and calculatedness
7. Health
Good health makes a person energetic, hardworking, dynamic, and efficient. A healthy manager can focus his all attention towards his and organizational goals.
8. Appearance and Manner
The manager's stature, grooming, dress, neatness, poise, courtesy, tact, and diplomacy make him successful and efficient.
9. Communication Skills
Managers cannot be successful until they can express themselves well. Communication skills, voice and expression make them prominent and efficient. They should be good both at writing and speaking with clarity, diction, and accentuation.
10. Sense of Humor
Modern management scientists give heavy weight to the sense of humor of managers. This quality makes them popular, averts monotony of the work, freshens up the listeners, revitalizes working atmosphere and stimulates and cheers up the workers. Humor can make the manager convincing to others. It should only be used at right time.
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