The Education Academy

Managerial Qualities According To Henri Fayol

Henri Fayol suggested the following the qualities that a manager should posses:

1. Physical

The manager as a leader should be healthy and free of any chronic disease that could be hinder his work. He should have vigor and dynamism. He should have good communication skills both spoken and written. He should be skilled and tactful in handling situations. He should be able to discharge his duties untiringly. They are high-achievers, energetic and maverick.

2. Mental

Manager's mental quality refers to those related to the mind or intellect. His mental powers include his ability to understand and learn. He should be able to go deep down the problem and come up with many alternative solutions. In other words, he should be resourceful. The manager is quickly adaptable and can adjust himself to new or changing circumstances. Whenever necessary he accommodates himself to superiors, subordinates, and others. He acts in harmony with standards and principles set by the society or company. He has the ability to undergo a gradual change in behavior to conform to societal patterns. Emotional stability is an essential quality of managers. They deal with difficult situations tactfully.

3. Moral

Fayol is emphatic on moral quality of the manager. This quality calls for willingness to accept responsibility. Managers have initiative and take lead in doing things in the best interest of the organization. They are able to originate new ideas and methods, and think and act without being urged or forced. Managers moral quality also includes their firmness and fairness in dealing with others. Integrity is another element in the moral characteristic. In addition, safety of company assets is his responsibility.

4. Educational

Managers should have educational qualities that can be acquired by training and experience. They should have understanding and familiarity of other matters not directly related to his job. His general knowledge and common sense make his education more worthwhile and productive. For business managers B.Com, B.B.A, MBA, C.A., ACMA degrees have gained momentum in the modern business world.

5. Technical

Managers are expert in their fields. They have thorough knowledge of their work far better than their subordinates. Their approach towards the work is analytical, deep, result-oriented, logical, and least risky. Before making any decisions they conduct thorough research and investigation.

6. Experience

Experience enrich the managerial qualities. They work and learn and use experience in dealing with the routine and unexpected situations.

7. Business Qualities

Henri Fayol emphasizes other qualities which are business centered.
( i ). Managerial
The manager is the person who can plan, organize, hire, train, lead, and control. He sets objectives, formulates, policies, and procedures, determines activities, delegates work, guides, communicates, provides feedback, and measures the performance against the predetermined standards.
( ii ). Financial
The manager should posses financial knowledge and be able to determine the sources and uses of funds. He should know what and how much business needs be financed out of capital, loans, or/ and retained earnings.
( iii). Commercial
Commercial knowledge includes production, marketing, banking, insurance, transportation, and storage know-how and proficiency, that a manager must posses.
( iv ). Accounting
The manager should posses accounting know-how too-so that he could not be misguided by his subordinates involved in it. He should know accounting principles, controlling techniques, and able to make and understand financial analysis.
( v ). Security
The manager is the trustee of company assets. He should see to it that they are properly used and not wasted. He is the safeguard of organization assets. He is also concerned with the physical and financial security of his subordinates.

Managerial Qualities According To Fulmer

Robert Fulmer describes the following qualities necessary for managers.

1. Psychologist

The manager is psychologist because he is capable to read the minds of his superiors, subordinates, and others, and acts accordingly. In this capacity he is many persons. He can read in between the lines and can go deep down the problem using his knowledge of psychologist. He behaves according to situations and can adopt to them.

2. Logician

Logic is the science of correct reasoning by establishing relationship among propositions in terms of implications, contradictions, and conversions. Since he establishes cause and effect relationship in his decision making, he is logicians.

3. Historian

The manager is historian because he applies his past experience in the present circumstances and planing for future.

4. Mathematician

As a mathematician, the manager calculates the past, present and future. He makes budgets, prepares reports on the soundness of the company in relation to finance, marketing, and other fields. He decides about liquidity, profitability, and viability of the organization.